Reaching us
Call us — the line is the front door
There is no form on this site. Pick up the phone, dial (365) 517-8450 and describe what is happening. A plumber will talk it through with you.
- The neighbourhood or nearest major intersection.
- The symptom itself: a drip, an odour, a knocking sound, cold taps, a sluggish drain.
- Where it shows up: kitchen, bathroom, basement floor drain, ceiling.
- Roughly how old the house is, if you know.
- 24/7Phone response
- 23Neighbourhoods served
- 42Plumbing services
- 1 callNo forms, no queue
- Licensed & insured plumbers
- Phone answered day and night
- Camera findings shown to you
- North York, Thornhill, Richmond Hill
Useful details to have ready
Some particulars let us help you faster:
- The neighbourhood or nearest major intersection.
- The symptom itself: a drip, an odour, a knocking sound, cold taps, a sluggish drain.
- Where it shows up: kitchen, bathroom, basement floor drain, ceiling.
- Roughly how old the house is, if you know.
Until we get there
If water is getting loose, turn off the main valve; in most houses it is where the service pipe pokes through the foundation beside the incoming line. If a water heater is leaking, turn its cold-water inlet valve off. If a floor drain is backing up, stop running water anywhere in the house, including the washing machine and dishwasher.
Areas covered by phone
We take calls from across North York, including Willowdale, Don Mills, York Mills, Bayview Village, Downsview, Bathurst Manor, Newtonbrook, Parkwoods and Jane and Finch, plus Thornhill and Richmond Hill just north of Steeles. See the neighbourhood list for notes on each.